Player Safety First

Responsible Gaming at abjee

Gambling at abjee is meant to be an enjoyable, controlled experience. We provide every registered player in Bangladesh with a full suite of responsible gaming tools — from deposit limits and session reminders to self-exclusion — so that you stay in control at all times. This page outlines our commitments, the practical tools available to you, and how to reach help if you ever need it.

21+ Only
24/7 Support
Self-Exclusion Available
Deposit Limits Active
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Gambling Can Be Harmful — Know the Signs

If gambling is no longer fun and has begun to feel compulsive, stressful, or financially damaging, please stop playing and contact our support team immediately at [email protected]. You can also request an immediate self-exclusion from your account settings at any time — no questions asked. Remember: abjee is a platform for entertainment only, not a source of income.

Our Core Commitments to You

abjee holds itself to six foundational responsible gaming standards. These are not optional — they are built into the platform and enforced without exception across all player accounts in Bangladesh.

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Strict 21+ Age Restriction

abjee enforces a minimum age of 21 years for all registered players. Every account undergoes KYC (Know Your Customer) age verification before deposits or gameplay are permitted. Accounts found to belong to persons under 21 are permanently closed and all funds are returned.

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Player-Controlled Deposit Limits

Every abjee account holder can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is active, the platform will not process deposits that exceed it within the chosen period. Limits can be decreased immediately but increases take 7 days to activate — protecting you from impulsive decisions.

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Session Time-Out & Reminders

Players can set session-length reminders that trigger a visible on-screen notification after a chosen duration — 30 minutes, 1 hour, or a custom interval. A full session time-out option is also available, which locks gameplay access for a period of your choosing ranging from 24 hours to 6 weeks.

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Self-Exclusion Programme

If you feel that a temporary break is not enough, abjee offers a formal self-exclusion option. You can exclude yourself for 6 months, 1 year, or permanently. During self-exclusion, your account is fully deactivated, all marketing communications stop, and you cannot create a new account on the same device or from the same identity.

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Reality Checks & Activity History

Your full gaming activity history — bets placed, amounts wagered, wins and losses, and session durations — is always available in your account dashboard. Reviewing this data regularly helps you maintain an accurate picture of your gambling activity and make informed decisions about your continued play.

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Trained Support Team

abjee's customer support team includes staff trained in responsible gambling awareness. They can guide you through setting account limits, activating a time-out, or initiating self-exclusion. Our support channel is open 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6).

Account Safety Tools

All of the following tools are available directly inside your abjee account settings. No support request is required to activate them — they are self-service and take effect immediately (or within the stated delay, where applicable).

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Deposit Limit

Set a maximum deposit amount per day, week, or month. The platform enforces this cap automatically. Decreasing a limit applies instantly; increasing takes 7 days. Available in Bangladeshi Taka (৳) increments starting from ৳500.

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Session Reminder

Receive an on-screen alert after a set time played — configurable from 30 minutes to 4 hours. The reminder appears as a full-screen overlay and requires an active acknowledgement before gameplay can continue.

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Loss Limit

Cap the amount you are willing to lose within a defined period. Once the loss threshold is reached, your account is automatically restricted from further gameplay for the remainder of that period, regardless of available balance.

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Time-Out (Short Break)

Take a planned break from gaming for 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out, your account remains open and your balance is preserved, but you cannot log in to play games or place bets.

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Self-Exclusion

A formal, longer-term exclusion for 6 months, 1 year, or permanently. All marketing stops, bonuses are forfeited, and access is fully blocked. Reactivation after the minimum period requires written confirmation and a mandatory 7-day cooling-off period.

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Wager Limit

Set a maximum single-bet or total wagering amount per session or per day. This tool works alongside deposit and loss limits to provide layered financial controls, giving you a complete safety net across your entire abjee account activity.

How to Activate Safety Tools

Activating any responsible gaming tool on your abjee account takes less than two minutes. Follow these steps:

  • 1
    Log in to Your Account

    Visit abjee.io and sign in using your registered mobile number and password. Ensure you are on a secure, private device.

  • 2
    Open Account Settings

    Navigate to the account settings panel from the top-right menu. Select the "Responsible Gaming" tab within your profile.

  • 3
    Choose Your Tool

    Select the tool you wish to activate — Deposit Limit, Loss Limit, Session Reminder, Time-Out, Self-Exclusion, or Wager Limit.

  • 4
    Set Your Parameters

    Enter your preferred amount or time duration. Review the confirmation screen carefully. Amounts are shown in Bangladeshi Taka (৳).

  • 5
    Confirm and Activate

    Confirm your choice. Restrictive changes (lower limits, time-out, self-exclusion) take effect immediately. Limit increases take 7 days.

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    Contact Support if Needed

    If you cannot access your account settings or need urgent assistance activating a restriction, contact our support team at [email protected] — available 24/7.

Problem Gambling Self-Assessment

Ask yourself the following questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use our responsible gaming tools or contact support immediately.

Q1
Do you find yourself spending more money on gambling than you originally planned?
Q2
Have you ever borrowed money or sold possessions to fund gambling activity?
Q3
Do you feel restless, irritable, or anxious when you try to stop or reduce gambling?
Q4
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Q5
Do you gamble to escape problems, stress, boredom, loneliness, or negative emotions?
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After losing, do you feel an urgent compulsion to return and win back your losses?
Q7
Has gambling caused problems in your relationships, work performance, or financial situation?
Q8
Have you previously tried to stop gambling but found yourself returning despite intending not to?

Responsible Gaming FAQs

Common questions about abjee's responsible gaming programme, tools, and policies.

The minimum age to register and play at abjee is 21 years. This applies to all games, betting markets, and platform features. We verify age through our KYC process before any account is fully activated. Players found to be under 21 will have their accounts permanently closed and any deposited funds returned.

No. Self-exclusion is a firm commitment and cannot be reversed before the chosen period expires. This is a deliberate design — it protects you from impulsive decisions to return while still in a vulnerable state. Once the exclusion period has ended, you must submit a written reactivation request and wait through a mandatory 7-day cooling-off period before access is restored.

Deposit limit reductions take effect immediately — as soon as you confirm the change in your account settings, the new lower limit is enforced on your next deposit attempt. Limit increases, by contrast, are subject to a mandatory 7-day review period before they become active. This asymmetry is intentional: it ensures that protective measures are always fast, while expansion of spending requires deliberate patience.

No. When a time-out or self-exclusion is active, all marketing and promotional communications from abjee are automatically suspended for the duration of your restriction. You will only receive essential account communications such as security alerts or responses to support requests you have initiated. If you receive a promotional message during an active restriction, contact [email protected] immediately.

Any withdrawable balance remaining in your account at the time of self-exclusion can be requested for withdrawal before the exclusion takes full effect. Once the exclusion is active, gameplay is blocked, but your verified identity and account data are preserved. Any active bonus funds are forfeited per our Terms & Conditions. Contact our support team if you need assistance processing a withdrawal before your exclusion is finalised.

The most important first step is to reach out. Contact abjee support at [email protected] — our team is trained to assist you with immediate account restrictions and can connect you with appropriate guidance. We also encourage players to speak with a trusted family member or a mental health professional. Recognising the problem early leads to significantly better outcomes. You are not alone, and help is available.
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Need Immediate Help? We're Here

If gambling has stopped being entertainment and started causing real distress — financially, emotionally, or in your relationships — please reach out to us right now. Our responsible gaming support team is available around the clock. All conversations are confidential. There is no judgement, only help.

[email protected]

Available 24 hours a day, 7 days a week  ·  Bangladesh Standard Time (BST, UTC+6)  ·  Response within 1 hour

Play Smart, Play Responsibly

abjee is committed to keeping gambling safe and enjoyable for every player in Bangladesh. Explore our games at your own pace — and always within your personal limits.

Explore abjee Casino Visit FAQ
21+ For adults aged 21 and above only. Gambling should be entertainment, not a financial strategy.